BE HUBThe company that built the RMM it wanted to approve changes on.
Binary Elements builds BE Hub, a control-first RMM for hybrid infrastructure. The product is global: host it where your policy says. The company is based in Australia and, there, also runs voice and connectivity products — that is origin, not the product's nationality.
Four things, in the order we built them.
The order matters: we were running networks and answering the phone at two in the morning for years before there was an investigator on top of it. The Australian telecoms work is how we learned the job; BE Hub is sold as a global product.
Voice first
Carrier-grade trunks, business numbers and phone systems on our own network, sold under the BE Voice name. Still a product on its own.
Then the line underneath
A phone system is only as good as its connection, so we took that on: NBN, 4G failover, private site-to-site links and managed routers, monitored by the same people who run the voice.
Then messaging and AI
SMS, 2FA and developer APIs on the same platform, and BE AI, the AI platform that answers on phone, chat, email and SMS and reads from the systems a business already runs.
Now BE Hub
Every one of those customers has servers, desktops, a firewall and a router somewhere that nobody has time to check. We wanted a primary RMM that investigates before it pages and never changes anything without a named approval. Nothing on the market did that, so we built it and used it on our own fleet first.
Three rules BE Hub is built on, because we run the machines it watches.
The AI proposes, a person decides
An investigator that reads everything is useful. One that changes things on its own is a liability with your name on it. Every change in BE Hub carries the name of the person who approved it.
Outbound only, always
Firewalls stay closed. The agent calls out to the hub, remote control rides the same connection, and nothing on the customer's network listens for us.
Your data, where your policy says
A global product: hosted by us (Sydney is the region we operate today), on your own server, or in your own cloud. Moving between them is a copy. One container, one volume.
A person who runs the same product.
Two ways in
The RMM Exit is the replacement path. The free trial is self-serve: ten machines, 14 days, no card. Uninstall the agent and you are out.
Replies from someone who uses it
Write to us and a person who looks after machines with BE Hub every day answers, usually within a working day. Support hours follow Australian business days; the product does not.
Built in the open, on our own fleet
New releases run on our machines before yours. Release notes say what changed and why, and the security model is written down as it is implemented, not as a brochure.
One company, five products.
BE Voice, BE Internet and BE Messaging are the Australian telecoms business BE Hub grew out of. They are sold there; they are not a requirement to use BE Hub anywhere. BE AI is the AI platform we build for the businesses we serve, and the investigator inside BE Hub. Each is sold on its own. binaryelements.com covers the rest.
- ✓BE Voice: trunks, numbers, phone systems
- ✓BE Internet: NBN, failover, private links, managed routers
- ✓BE Messaging: SMS, 2FA, developer APIs
- ✓BE AI: an AI platform that answers on every channel
- ✓BE Hub: control-first RMM for hybrid infrastructure
Try it on your own fleet first, like we did.
Start an Exit beside the incumbent, or ten machines for 14 days. A person replies if you write.