Multi-site Windows estates that need a named person on every change.
Roughly 250 to 2,000 assets: desktops, a few servers per site, the firewall and often a 4G router in front. Change-control, audit or residency pressure. BE Hub is the primary RMM — monitor the estate, AI writes the exact command, you approve.
Tag it your way
Site, role, building, owner. Eight sites look like eight groups, not one flat list of 400 rows. Alerts route by tag, releases roll out by tag.
The nightly pass
Every included machine reviewed once a day. Only a machine that needs a decision produces anything. Include/exclude and the healthy skip protect the run pool.
Your approvals
Nothing runs on a machine unless one of your own people approves it. The record shows who. That is the change-control story auditors ask for.
The things that actually break, caught before they are tickets.
The mapped drive
"S: not mapped for reception" is a check the agent runs every minute on that PC. It fails, you know, before the receptionist calls.
The label printer
"Printer installed on the packing PC" is another. The warehouse does not stop to tell you it stopped.
The backup drive
Disk growth per day on the backup server, with "full in 12 days" on the dashboard three weeks before the Monday it would have failed.
The VPN and the internet
Ping checks from the firewall to the ISP gateway and the head-office VPN peer, so "the internet is down" arrives with a cause.
From in-house IT.
We already have a backup tool, antivirus and a remote-access tool. Where does this fit?
Can the AI touch anything on its own?
Do I need a server for the hub?
What does a mid-size team pay?
We still have an incumbent RMM.
One control plane. Named people approve every change.
Shadow your incumbent on up to 100 devices, or start a free trial. Your approvals, your data. Uninstall the agent and you are out.